First time in today (for an inspection and oil service on my BMW).
Brian is great – very straightforward, detailed, listens well and appears very knowledgeable. Prices in line with others – they charge about the same hourly for good labor but appear to avoid charging the inflated ‘book’ hours that dealers and other techs like to pad their bills with, instead charging you for actual time spent on the car. Imagine that.
He clearly wants to continue building a great business and I’m headed back later this week for a couple of items we noted need servicing (but require ordering of parts).
Could we have a very competent, likable German auto tech business in Santa Cruz finally? I’m thinking likely!