I have an old 2005 audi that I was about to give up on. This team breathed new life into it and now I can pass it along to another generation. They got me right in, worked quickly and did a good job of keeping me updated.
Came in from out of town for a friends wedding and a bunch of warning lights came on in my car while taking her to her appointments. On the way to one, I spotted this location and swung through to see if they could help. They did in a flash and with great kindness. It made everything much easier and less worriesome so I could focus on the important things 🙂 Thank you guys!! Top notch.
Honest and professional.
I had to get my brake pads replaced on my BMW. These guys did a professional job starting from the honest diagnosis, to dropping me off home to having the car ready out front when I showed up. Highly recommend them from my experience.
I just moved to Santa Cruz and was worried about finding a mechanic as good as the one I had in Oregon. I was sent here by an smog test shop because the check engine light was on and the car wouldn't pass with it on. Brought it over and they checked it for free and cleared the minor error that was making the light turn on for. Been going here ever since!
Absolutely the best mechanic EVER. Brian is the man. Honest, forthright, bright, knows BMW's in and out and a true gentleman. He is my mechanic for life. Thoughtful, thorough, precise, accurate, fair, trust worthy, generous. All that praise, is it possible? Yes. Try it. Brian will never disappoint. I took my BMW 330ci to him after the car was meticulously maintained by the dealer for more than 10 years but I let it go for almost 22k miles and just when it was dying I took it to Brian. After the service and a thorough look Brian brought it back to almost new and it works like a charm as I commute the hill and back daily. Brian, thanks for fixing my seat motor for free. thanks for renewing my oil for free. thanks for all your advice and your friendship. Honesty pays and he knows it.
I initially relied on the strong Yelp reviews in calling Hayes European to get a pre-purchase inspection on a 1973 Porsche 914. This was no easy task as I...
Meticulously designed and manufactured, your Mercedes requires quality and attention to detail in just about every aspect. From the type of gasoline you fill up with to the oil used with every oil change. Each maintenance item can either help or harm your car’s performance with inattentive owners that look to cut corners and save costs often experiencing much costlier long-term problems. At Hayes European drivers enjoy endless benefits for their car without the hassles of going to the dealership such as:
Dealership quality materials, tools and equipment
Experienced and certified mechanics
Fast, accurate service that keeps your car performing properly
Friendly staff helps you schedule routine maintenance appointments and emergency repair services
Paying Attention To The Little Things
At Hayes European we offer a wide array of Mercedes Benz services for each model. Our maintenance plans are customized to your vehicle’s specific needs so you are not overcharged for services that your car doesn’t actually need. Available services include:
Brake repair and services
Check engine light diagnosis and repairs
Emergency repair services
Factory recommended service plans
Tires & wheel repair and maintenance
For over 20 years we have provided drivers with a friendlier, trustworthy alternative to the dealership that truly puts your needs first.
Find Us In Your Neighborhood Today
Located in Santa Cruz Hayes European is proud to offer superior Mercedes services for drivers from the Aptos, Capitola, Live Oak and Soquel, CA areas. Our certified mechanics have years of experience working with these vehicles and no matter what is plaguing your car, we are confident we can diagnose and repair the problem faster than the competition. Call us today to schedule services for your car or to speak with a staff member about repairs for your car.
We will go the extra mile to ensure your satisfaction. Give us a call today!
“I recently bought my first Mercedes Benz. I love my car but was VERY concerned about finding a good Mercedes service center. Sometimes women can get taken advantage of when it comes to auto service and repair so I always struggle with finding someone honest. Hayes European might be the last honest luxury auto service center on the planet. It’s such a relief to have a Mercedes Specialist who is honest and doesn’t create repairs in order to make more money.
If you are considering taking your car to another Mercedes specialist, I encourage you to compare the service, cost, honesty and integrity of your shop to Hayes by simply giving them a try and deciding for yourself!”
Anna B. - Santa Cruz Mercedes Owner and HAPPY Hayes European customer!