Hayes European is a Complete Luxury Automobile Service Facility

Proudly Serving the Communities of Santa Cruz, Monterey, Live Oak & The Central Coast since 1995

Specializing in European Autos Including:

VolvoMercedesVolkswagenAudiBMWPorscheSprinter Van

Hayes European – Santa Cruz European Auto Center

Whether it is scheduled maintenance, inspection, oil change, brakes, electrical diagnosis, engine repair, transmission repair, fluid leaks, etc…our goal is to provide every customer with the best service and value available.  We pride ourselves on our loyalty to our customers. And our customers keep coming back!

Please take a moment to visit our services section, we have added a customer services section with many new features to make servicing your automobile more convenient.

A Few of the Perks Enjoyed by Hayes Luxury Auto Customers:


Branded Car Logos

Recent Reviews of Local Santa Cruz Hayes European Customers
We pride ourselves on our loyalty to our customers, and our customers keep coming back!

The price was excellent, but more importantly, the customer service from Brian was awesome!  He let me know I also needed a brake flush (something the last shop I had taken it to not but a few months ago neglected to tell me) and quoted me for it.  He also took the time (at 5pm on a Friday afternoon) to price out service for my girlfriends car as well, as well as inspect the brakes for her!
Needless to say, the customer service alone is worth going here, but their prices for working on BMW’s (i cant speak for others, but I would assume they are just as good) are fantastic!  You can’t go wrong, even if you are just asking them to check something out for you. I highly recommend them, and while I hope I don’t have take my car to the shop anytime soon, I certainly won’t mind when I do.

Eric R., Santa Cruz

I recently bought my first Mercedes Benz. I love my car but was VERY concerned about finding a good Mercedes service center. Sometimes women can get taken advantage of when it comes to auto service and repair so I always struggle with finding someone honest. Hayes European might be the last honest luxury auto service center on the planet. It’s such a relief to have a Mercedes Specialist who is honest and doesn’t create repairs in order to make more money.
If you are considering taking your car to another Mercedes specialist, I encourage you to compare the service, cost, honesty and integrity of your shop to Hayes by simply giving them a try and deciding for yourself!

Anna B., Santa Cruz Mercedes Owner and VERY HAPPY Hayes European customer!

Read More Customer Reviews of Hayes European Auto Santa Cruz

Expert European auto service facility specializing in

AudiBMWMercedesVolkswagenPorscheVolvo, Dodge/Mercedes Sprinter Vans, Diesel & Bio-diesel.

Hayes European LogoImpeccable Service

Our staff is patient, friendly and will take the extra time to answer questions and explain things. We provide personalized service and treat each customer like a person not a service tag number. Our owners Brian and John are always at our facility and are very “hands on”. We love what we do and it shows.

Hayes European LogoExpert Technicians

Our technicians have been selected based on their certification and expertise in luxury European, Japanese and American autos. All auto repairs are performed using the latest diagnostic equipment, up-to-date training and factory special equipment to provide dealership-level service, maintenance.

Services Offered

  • Air Conditioning
  • Clutches
  • Scheduled Maintenance
  • Extended Warranty Repair
  • Electronic Diagnostics
  • Mufflers
  • Struts and Suspension
  • Tune-ups
  • Automatic Transmission
  • Electronic Diagnostics
  • Engine Repair and Replacement
  • Fluids Check
  • Manual Transmissions
  • Radiator Service
  • Tire Balance, Replacement and Rotation
  • Wheel Alignment

Call us at 831-269-5858 to  experience the best of new school technology with old school service