Hayes European is a Complete Luxury Automobile Service Facility

Proudly Serving the Communities of Santa Cruz, Monterey, Live Oak & The Central Coast since 1995

Specializing in European Autos Including:

VolvoMercedesVolkswagenAudiBMWPorscheSprinter Van

Santa Cruz’s Top European Auto Repair Shop

Whether you’re a lifelong citizen or a temporary visitor of the Santa Cruz area, there is no better way to explore the beautiful Central Coast than by car. As such, Hayes European Automotive is dedicated to helping members of the Santa Cruz community keep their vehicles in top traveling condition. Since 1995, we have proudly offered short wait times, low prices, and friendly service, all in the interest of making sure our customers are satisfied when they pull out of our parking lot. Our owners, Brian and John, are extremely passionate about their work, and that passion extends to both the rest of our team and the service we provide.

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Recent Reviews of Local Santa Cruz Hayes European Customers
We pride ourselves on our loyalty to our customers, and our customers keep coming back!

The price was excellent, but more importantly, the customer service from Brian was awesome!  He let me know I also needed a brake flush (something the last shop I had taken it to not but a few months ago neglected to tell me) and quoted me for it.  He also took the time (at 5pm on a Friday afternoon) to price out service for my girlfriends car as well, as well as inspect the brakes for her!
Needless to say, the customer service alone is worth going here, but their prices for working on BMW’s (i cant speak for others, but I would assume they are just as good) are fantastic!  You can’t go wrong, even if you are just asking them to check something out for you. I highly recommend them, and while I hope I don’t have take my car to the shop anytime soon, I certainly won’t mind when I do.

Eric R., Santa Cruz

I recently bought my first Mercedes Benz. I love my car but was VERY concerned about finding a good Mercedes service center. Sometimes women can get taken advantage of when it comes to auto service and repair so I always struggle with finding someone honest. Hayes European might be the last honest luxury auto service center on the planet. It’s such a relief to have a Mercedes Specialist who is honest and doesn’t create repairs in order to make more money.
If you are considering taking your car to another Mercedes specialist, I encourage you to compare the service, cost, honesty and integrity of your shop to Hayes by simply giving them a try and deciding for yourself!

Anna B., Santa Cruz Mercedes Owner and VERY HAPPY Hayes European customer!

Read More Customer Reviews of Hayes European Auto Santa Cruz

High-Quality Care for All European Auto Brands

If your European vehicle is in need of repair, you should take it to a shop that is prepared to handle its unique needs. Here at Hayes European Automotive, we recognize that imported vehicles require specialized care and attention to detail. As such, we focus exclusively on providing maintenance and repairs for the following vehicle brands:

World-Class Services and Customer Amenities

Contrary to popular belief, the auto repair process doesn’t have to be a huge hassle. When you bring your vehicle to Hayes European, we guarantee that your experience will be both efficient and enjoyable. We offer a variety of customer amenities, including:

  • Technicians certified in European, Japanese, and American auto repair
  • Factory-grade tools and diagnostic equipment
  • Highly personalized service
  • 100% satisfaction guarantee
  • Free shuttle service within a ten-mile radius
  • After hours key drop box

Above all, we pride ourselves on our loyalty to our customers. We recognize that you’re a person, not a service tag, and we promise to treat you as such. Accordingly, if you have any questions or concerns before, during, or after the auto repair process, our friendly team members would be more than happy to help.

Here to Meet Your Auto Repair Needs

When car trouble strikes, chances are you’ll want to get back on the road as soon as possible. Fortunately, Hayes European is here to help. Whether your European vehicle needs a simple tune up or a complete transmission overhaul, you can trust our experienced technicians to fix the problem right the first time. We are committed to providing patient, friendly service to our customers, and we hope you’ll join the long list of individuals who regularly trust us with their auto repair needs.

Call us at 831-269-5858 to  experience the best of new school technology with old school service