We are a complete European Auto service facility for all your automotive needs.

Proudly serving the communities of Santa Cruz, Monterey and the Central Coast since 1995.

We are primarily a European auto service facility specializing in Audi, BMW, Mercedes, Porsche, Volkswagen, Volvo, Diesel & Bio-diesel.

We offer a 100 PERCENT CUSTOMER SATISFACTION GUARANTEE!

Our technicians have been selected based on their certification and expertise in luxury european, japanese and american autos. All auto repairs are performed using the latest diagnostic equipment, up-to-date training and factory special equipment to provide dealership-level service, maintenance and repairs for your vehicle.

Whether it is scheduled maintenance, inspection, oil change, brakes, electrical diagnosis, engine repair, transmission repair, fluid leaks, etc…our goal is to provide every customer with the best value available anywhere!

We are constantly working on how we can better serve you.

Our goal is to make servicing your car as convenient and efficient as possible. in an effort to serve you better, we have created this section for you.

We are open 8am-5:30pm 5-days a week, Closed Saturday and Sunday

Vehicle Pick Up and Drop-Off:

Have your car picked up for repairs, & delivered to you upon completion. schedule a vehicle pick-up today!

After Hours Key-Drop Box:

The after hours key drop-box is available 24 hours a day. this service is ideal for customers who need to drop-off tow-in vehicles, or for vehicle drop-offs after normal business hours. simply leave your vehicle in our lot, drop the key in our after hours drop-box, & phone-in the repairs needed.

” Sometimes women can get taken advantage of when it comes to auto service and repair so I always struggle with finding someone honest. Hayes European might be the last honest luxury auto service center on the planet. It’s such a relief to have a Mercedes Specialist who is honest and doesn’t create repairs in order to make more money.  If you are considering taking your car to another Mercedes specialist, I encourage you to compare the service, cost, honesty and integrity of your shop to Hayes by giving them a try and deciding for yourself!”
Anna B. - VERY HAPPY Hayes European customer!

Services Offered

  • Air Conditioning
  • Clutches
  • Scheduled Maintenance
  • Extended Warranty Repair
  • Electronic Diagnostics
  • Mufflers
  • Struts and Suspension
  • Tune-ups
  • Automatic Transmission
  • Electronic Diagnostics
  • Engine Repair and Replacement
  • Fluids Check
  • Manual Transmissions
  • Radiator Service
  • Tire Balance, Replacement and Rotation
  • Wheel Alignment

Repair & Service Tips

Volvo XC90

Reasons Behind Volvo Transfer Case Failure in Santa Cruz

A popular choice for modern families for many years due to its clever and functional designs, and stylish exterior, Volvos ...
Read More
Mercedes Rear Suspension

Reasons Behind the Rear Suspension Noise in Your Mercedes

Mercedes cars are all about the driving experience. Smooth and easy, you truly feel at one with the road when ...
Read More
Porsche Water Pump

How to Deal With Water Pump Failure in Your Porsche

Automobile water pumps are as important, if not more important, than those for a house. If water pump failure occurs ...
Read More

Call us at 831-269-5858 to  experience the best of new school technology with old school service