Santa Cruz’s Trusted Volkswagen Repair Specialists

Volkswagen Repair & ServiceThere’s a reason Volkswagen is known for reliable vehicles; with a history reaching back to 1937 they have had plenty of time to fine-tune their engineering to provide a vehicle that you and your family can trust. While that level of engineering helps make your car one of the safest and most well-equipped cars on the road, it also means that your vehicle needs some special knowledge when it comes to car care. 

Luckily, Santa Cruz is home to Hayes European. We specialize in Volkswagen vehicles, meaning we work to stay up-to-date on all the latest developments while keeping the tools in stock we need to maintain and fix your Volkswagen.

Service with a Smile

At Hayes European, we know car maintenance and repairs can be dull or downright inconvenient. That’s why we work to make your time with us as pleasant as possible. With that in mind, our amenities include:

  • Friendly, personalized service
  • Experienced technicians
  • Factory-grade tools and equipment
  • Vehicle pick up and drop off
  • Free shuttle service within ten miles
  • After hours key drop box

Call or Stop by Our Shop Today

If you live in or are visiting the Santa Cruz area and need someone you can trust to take a look at your Volkswagen, look no further. Hayes European is here to provide you with the service you deserve and your car with the maintenance and care it needs and we welcome drivers from all throughout surrounding areas including:

  • Capitola
  • Scotts Valley
  • Soquel
  • Boulder Creek
  • Los Gatos
  • Watsonville
  • Monterey
  • Carmel
  • Aptos

Whether you need standard maintenance or a more involved repair, call or stop by Hayes European today to learn more about how we can help you keep your Volkswagen operating smoothly.

We will go the extra mile
to ensure your satisfaction.
Give us a call today!
This the the BEST shop I have ever been to. I initially took my (new to me) 2006 Volkswagen Jetta Turbo down there for an oil change and a general look over. This was a Saturday, BTW.

Car checked out alright, but a month or so down the road I had myself towed out of BFE on Page Mill Road neal Palo Alto because I was out of oil. Yes, they were so good and nice I had it towed THAT far.

I actually am looking forward to my car breaking down so that I can go back. They are THAT good.

Anyways, turns out that I had a busted PCV valve. They gave me a quote for the service, and asked if I had gotten a warranty for my car. I said yes, and the mechanic actually took the time to do all of the legwork for me, calling the dealer, etc. He called me to give me the diag anf the final quote but said, “you know, I can do it for you for XX (BTW, REALLY reasonable) but so-and so at the dealer wants to talk to you b/c he wants to do this (uncovered) work free of charge. So long story short, I took the path of least resistance and took the free repair, but…

Not only did they not charge me for the initial diag when I had my car towed in (plus 3 qts synthetic oil) but they wanted NOTHING for the 2nd diag — I know thats like $180 most places — and I tried to pay! They took the time to pull all of their resources/connections and didn’t expect a thing. I was shocked, pleased, and now I will be a lifelong customer of this shop. They are definitely old school, in a good modern way. Love it. Go here. 🙂

Emily K. - Volkswagon Jetta Owner and VERY HAPPY Hayes Customer!
I have owned 2 VW Jetta in the past 10 years and I have had my fair share of mechanics. I have been to the VW specialists who convince you that something is wrong with your car and they have to take everything apart to replace a $20 piece so it is going to take a week and cost an arm and a leg. I just had my first visit with Hayes European and it was probably the best experience I have had with a mechanic. I went in for a standard oil change but I wanted them to check my coolant because I suspected it might be leaking. I had heard that fixing my coolant container could cost up to $800 because you have to take everything apart and such. The guys at Hayes told me it would cost about $150! Amazing! They even let me borrow one of their cars since I had to leave my car overnight! I have found my the best mechanic ever and I would recommend them to everyone!
Lauren G., Santa Cruz, CA

Contact Us

Here for You & Your Car, No Matter the Service

Vehicle maintenance can be complicated, especially once you start considering repairs and all the things that can go wrong. Some shops only deal with a few issues, leaving you having to shop around for general maintenance or transmission problems. At Hayes European, we’re proud to be an all-round service provider, meaning we’re your one-stop shop for your Volkswagen’s care, handling everything your car needs including:

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Call us at 831-269-5858 to  experience the best of new school technology with old school service