Hayes European – Santa Cruz’s Trusted European Auto Repair & Service Shop

The Hayes European Auto Repair Team

Brian Williams

Master Automotive Technician
Co Owner
Over 20 years of automotive service experience

16 years ago Brian secured a job at a high end BMW shop and fell in love with German Engineering. Since then, Brian has worked at Mercedes and Volkswagen dealerships as well has high end German automotive repair shops. He always had his eye on the future and some day opening his own shop. In 2010 he partnered up with John Hayes and moved the shop to a customer service-oriented complete German auto Service and Repair facility. Brian is dedicated to the constant improvement of the complete auto repair experience from the clients perspective.

John Hayes

Founder of Hayes European
Over 40 years of automotive service experience

John Hayes is the founder of Hayes European. He has over 40 years of automotive service experience. He was awarded top tech for Volkswagen in 1971. From there his career has taken him to every level of the automotive industry. John owned Len Roach Mercedes in Santa Cruz for 12 years. He then went on to open Mercedes Recycling in Watsonville. In 2004 John opened Hayes European in a modest location on 7th Ave. Over the years, his business has grown and evolved! John is very involved in the business and wants the best for his customers and employees.

Jesus  Mendoza

“Young Gun”

Automotive Technician

Jesus has been working on European vehicles for two years.  He has an excellent attention to detail, and the ability to grasp new concepts pertaining to auto mechanics very quickly.  His love for cars fuels his appetite for knowledge.  Jesus is into Drifter cars as well as street bikes.

Bruce Vega

“The Rock”

Automotive Technician
Wyotech Automotive School – Automotive Technologies Program graduate
ASE certification

Bruce has 8 years of automotive repair experience and has ASE certification working towards his Master Technician Certification. Bruce is the rock of the shop. No matter what is going on he is always calm and focused on the task at hand. He has a real commitment to the quality of service we provide our clients and on many occasions has stayed late or came in early to make sure we exceed expectations.

Jesus Ruiz

“The Samurai”

Master Automotive technician
De Anza Junior college – Automotive Technologies Program graduate
ASE master technician with L1 certification as well as State of California smog and smog repair certification

Jesus has 7 years of automotive repair experience. Jesus’s knowledge base he acquired during his schooling and testing is obvious. Whenever we are discussing a diagnostic procedure or repair procedure it is obvious that the only way he thinks something should be done is the right way. Having his wealth of knowledge and professionalism brings the entire shop up.

Services Offered

  • Air Conditioning
  • Clutches
  • Scheduled Maintenance
  • Extended Warranty Repair
  • Electronic Diagnostics
  • Mufflers
  • Struts and Suspension
  • Tune-ups
  • Automatic Transmission
  • Electronic Diagnostics
  • Engine Repair and Replacement
  • Fluids Check
  • Manual Transmissions
  • Radiator Service
  • Tire Balance, Replacement and Rotation
  • Wheel Alignment

Repair & Service Tips

Mercedes Steering Wheel Vibration

Is Your Mercedes’s Engine Mount Leaking Oil?

The Mercedes-Benz is well-known for luxury and performance. Its stunning design paired with advanced technology makes it an ideal choice ...
Read More
Porsche ABS Warning Light

Dealing With a Glowing ABS Warning Light in Your Porsche at Santa Cruz

Glowing lights illuminating from the dashboard of your automobile are typically not a good sign. This may be especially true ...
Read More
Audi EGR Valve

When Should You Replace Your Audi’s EGR Valve in Santa Cruz

Vehicle manufacturers are increasingly becoming environmentally aware in an effort to reduce the prevalence of air pollution and improve the ...
Read More

Call us at 831-269-5858 to  experience the best of new school technology with old school service