Came in from out of town for a friends wedding and a bunch of warning lights came on in my car while taking her to her appointments. On the way to one, I spotted this location and swung through to see if they could help. They did in a flash and with great kindness. It made everything much easier and less worriesome so I could focus on the important things 🙂 Thank you guys!! Top notch.
Honest and professional.
I had to get my brake pads replaced on my BMW. These guys did a professional job starting from the honest diagnosis, to dropping me off home to having the car ready out front when I showed up. Highly recommend them from my experience.
I just moved to Santa Cruz and was worried about finding a mechanic as good as the one I had in Oregon. I was sent here by an smog test shop because the check engine light was on and the car wouldn't pass with it on. Brought it over and they checked it for free and cleared the minor error that was making the light turn on for. Been going here ever since!
Absolutely the best mechanic EVER. Brian is the man. Honest, forthright, bright, knows BMW's in and out and a true gentleman. He is my mechanic for life. Thoughtful, thorough, precise, accurate, fair, trust worthy, generous. All that praise, is it possible? Yes. Try it. Brian will never disappoint. I took my BMW 330ci to him after the car was meticulously maintained by the dealer for more than 10 years but I let it go for almost 22k miles and just when it was dying I took it to Brian. After the service and a thorough look Brian brought it back to almost new and it works like a charm as I commute the hill and back daily. Brian, thanks for fixing my seat motor for free. thanks for renewing my oil for free. thanks for all your advice and your friendship. Honesty pays and he knows it.
I initially relied on the strong Yelp reviews in calling Hayes European to get a pre-purchase inspection on a 1973 Porsche 914. This was no easy task as I...
Specific Maintenance Makes A Difference
For BMW owner’s routine service appointments are more than just an annual tune-up, they’re an opportunity to improve and enhance your car’s performance. When you bring your BMW to Hayes European whether it’s for a routine service appointment or for necessary repairs our expert mechanics always make sure your car gets the service it needs.
We provide dealership quality services including:
Brake repairs and maintenance
Check engine light maintenance and diagnosis
Engine service and repair
Factory recommended maintenance
Performance suspension upgrades and services
Tire & wheel service and repairs
All of our services are performed by highly skilled and experienced mechanics that understand your BMW. By offering model specific services your car will receive all the maintenance it needs without unnecessary extra charges and services that won’t make a difference.
Improving Your Service Experience
Hayes European offers drivers an alternative to the dealerships without suffering a dip in the quality of service your car receives. When you visit Hayes European you can trust that customer service is our top priority. We will never:
Overcharge for simple services
Change an initial quote after the job is done
Take days to return your car to you
Our services and repairs all come with a 100% satisfaction guarantee so you know your vehicle is properly taken care of.
Your Local Service Center
Located in Santa Cruz Hayes European also offers drivers in Aptos, Capitola, Live Oak and Soquel a friendly, affordable alternative to dealership services. Call us today to schedule an appointment for maintenance or repair work for your BMW with one of our mechanics.
We will go the extra mile to ensure your satisfaction. Give us a call today!
These guys really are thorough and do a great job. Brian is as knowledgeable about BMW’s as anyone I’ve ever been around. When I upgrade from my 325 to my M Coupe, I will make sure Hayes handles all services.
Todd H. - Santa Cruz BMW Owner
I needed a brake job on my bmw and it’s Saturday. I went down the list of local BMW shops and Hayes was the ONLY one open! Not only that but it was only about 200 for parts and labor and was done in an hour flat. Close to coffeetopia. Very friendly guys there too. I think I found my new repair shop!
Josh G. - Santa Cruz BMW Owner and HAPPY Hayes customer!
Love these guys! My 2001 BMW turned out to be a financial nightmare and I am quickly getting rid of it but I plan to take my new car to them. They go above and beyond to try and rectify any problem you have. I had taken my car to Specialized Auto for years but when they replaced a perfectly good fuel pump for $1800 instead of figuring out there was a problem with the $150 key, I was done with them.
So glad I found Hayes European, they are awesome!
Thanks Kacey, Brian and John!
Isabel D. Santa Cruz, CA
I just moved back home from work in Seattle and was looking for a good shop for my BMW 335I. Hayes was perfect! The guys there, Brian and John, were very knowledgeable and treated my car and I with a custom individualized service.
I had previously been to other high end BMW dealerships and paid over inflated costs for service that was very simple. I am no longer going back to the dealership for service now that I found this shop. I recommend this shop to anyone looking for premium service at very fair prices.
Stu N. Santa Cruz, CA
First time in today (for an inspection and oil service on my BMW).
Brian is great – very straightforward, detailed, listens well and appears very knowledgeable. Prices in line with others – they charge about the same hourly for good labor but appear to avoid charging the inflated ‘book’ hours that dealers and other techs like to pad their bills with, instead charging you for actual time spent on the car. Imagine that.
He clearly wants to continue building a great business and I’m headed back later this week for a couple of items we noted need servicing (but require ordering of parts).
Could we have a very competent, likable German auto tech business in Santa Cruz finally? I’m thinking likely!
Matt C., Santa Cruz, CA
What an awesome local SC shop. I was worried about using another shop to work on my BMW but stranded in SC and not wanting to have it towed all the way back to Pleasanton I put my faith in trying out Hayes European from a referral from my aunt who is a Santa Cruz local that gets all her and the families vehicles serviced here. The owner Brian was very knowledgeable and very helpful. I got my 5 series BMW done 2 days sooner that expected and cheaper than they quoted me. Thanks to you guys my car is running better than ever, really. Will definitely pass the word to all my SC friends and will be coming back for scheduled maintenance, totally worth the drive. Also good to know that they also service domestic cars as well . Thanks again Hayes European!!