I have an old 2005 audi that I was about to give up on. This team breathed new life into it and now I can pass it along to another generation. They got me right in, worked quickly and did a good job of keeping me updated.
Came in from out of town for a friends wedding and a bunch of warning lights came on in my car while taking her to her appointments. On the way to one, I spotted this location and swung through to see if they could help. They did in a flash and with great kindness. It made everything much easier and less worriesome so I could focus on the important things 🙂 Thank you guys!! Top notch.
Honest and professional.
I had to get my brake pads replaced on my BMW. These guys did a professional job starting from the honest diagnosis, to dropping me off home to having the car ready out front when I showed up. Highly recommend them from my experience.
I just moved to Santa Cruz and was worried about finding a mechanic as good as the one I had in Oregon. I was sent here by an smog test shop because the check engine light was on and the car wouldn't pass with it on. Brought it over and they checked it for free and cleared the minor error that was making the light turn on for. Been going here ever since!
Absolutely the best mechanic EVER. Brian is the man. Honest, forthright, bright, knows BMW's in and out and a true gentleman. He is my mechanic for life. Thoughtful, thorough, precise, accurate, fair, trust worthy, generous. All that praise, is it possible? Yes. Try it. Brian will never disappoint. I took my BMW 330ci to him after the car was meticulously maintained by the dealer for more than 10 years but I let it go for almost 22k miles and just when it was dying I took it to Brian. After the service and a thorough look Brian brought it back to almost new and it works like a charm as I commute the hill and back daily. Brian, thanks for fixing my seat motor for free. thanks for renewing my oil for free. thanks for all your advice and your friendship. Honesty pays and he knows it.
I initially relied on the strong Yelp reviews in calling Hayes European to get a pre-purchase inspection on a 1973 Porsche 914. This was no easy task as I...
Delivering Reliable Volvo Service
Volvo may have a reputation as an “older” luxury car but that doesn’t mean there isn’t something for everyone. Drivers have learned that Volvo consistently pushes their limits to include even more technology and comfort features to remain one of the most advanced luxury automakers in the world. Another quality to pay attention to is the reputation for durable, reliable vehicles that Volvo has maintained for decades. It takes a highly experienced service mechanic to know what to look for both under the hood and with each maintenance appointment and that is what Hayes European has offered drivers in Aptos, Capitola, Live Oak and Soquel, CA for over 20 years.
Crucial Volvo Service When You Need It
Following your Volvo’s maintenance program to a T, our mechanics at Hayes European make sure that every service we perform helps improve your car’s performance, look or feel. By eliminating unnecessary services that others may try to add-on we help save you time and money. Our high quality Volvo specific services include:
Excessive oil burning/consumptions
Power steering fluid leaks
These issues can have huge impacts in popular Volvo models like:
Our experienced and certified mechanics understand the signs and symptoms of these problems and know how to repair it before it becomes a significant headache to deal with.
We Also Offer Routine Maintenance
At Hayes European we understand that not even problem with your car is an emergency but quality preventative maintenance will go a long way to helping you avoid those bigger issues. Using the newest technology for all services and repairs, we offer your Volvo:
Brake repair and service
Check engine light diagnosis and repair
Factory scheduled services
Fluids check and replacement
Tire and wheel service and repairs
Adhering to the factory designed maintenance plans for your Volvo is a great way to prevent long-term damages and with Hayes European all of our services are guaranteed.
Call Hayes European in Santa Cruz today to schedule repairs for your Volvo or to speak with a mechanic about our available service and maintenance plans.
We will go the extra mile to ensure your satisfaction. Give us a call today!
Our daughters 1992 Volvo 940 died in the middle of a downtown Santa Cruz intersection stranding her before afternoon class.
Since we live out of town I started checking out the reviews on Yelp and decided to go with Hayes, gave them a call and they did the rest.
John dispatched a tow truck to rescue daughter and the Volvo. Within the hour the car was at the shop and we were discussing worst case scenarios.
Not to fear, our Volvo was given priority and Mario managed to quickly resolve an electrical wiring problem. In less the two hours our daughter and Volvo were back on the road.
Hayes Euro is customer service and expertise the right way………
Ray B. - Volvo Owners Dad and HAPPY Hayes Customer!
Back in April, I acquired a 2005 Volvo V50 Turbo Wagon (6sp manual trans), lovingly dubbed “the manwagon”. It was slightly overdue for service, so the first thing I did upon returning to SC was to research Volvo shops.
When I had my M3 circa 2008, I used to go to Specialized Auto. They’re practically a Volvo dealership so they were first on my list. I called them up for a quote on the 75K mile service I needed done. They quoted me around $400. Owch. Time to get a-sleuthin’.
Called up another shop (Saab Pearce European), since they listed themselves as Swedish car experts. Their quote: $300ish. Funny enough, their shop is located right behind Hayes European. Go figure.
Anyway, cut to the chase. 3rd time’s the charm, I called up Hayes European and was quoted $180 for the service. Both Brian and Christian were extremely friendly and helpful. Service was timely and efficient. But that’s not all. Here’s what makes Hayes European stand out above the rest of the competition:
Loaner Cars. That’s right. You can skip public transit, foot, and pedal while your car’s in the shop. No extra charge, either. How can you go wrong? Or maybe you just need a lift back home or to work. No problem, they offer complementary shuttle service, too!
Open 7 days a week. That’s virtually unheard of for a small-scale independent shop. Let me tell you, nothing sucks like having to wait a whole weekend to get your car worked on, so this is a huge bonus!
Open late! Better still they’re open til 8. Again, above and beyond!
I definitely recommend this shop to anyone who wants extra care for their European car but at competitive prices and with tons of extra perks!
Daddy O., Capitola, CA
I have been a loyal customer of Specialized for over 10 years. But when they quoted me $1100 to replace a coolant temperature sensor and replace the engine mounts on my 2000 Volvo S40, I decided to look elsewhere. Brian and John were awesome! I was given a FREE complete diagnostic (every new customer gets one, all you have to do is ask), they were honest and friendly, and now my car runs great!
They were able to fix everything for $700, that’s 36% less than Specialized!! I LOVE how they bill labor for actual time worked – I was billed .6 of an hour and .5 of an hour, respectively. As if that wasn’t enough, Brian offers a LIFETIME warranty on his labor. LIFETIME!! Please excuse all my exclamation points, but this Hayes European is the BEST auto service place in all of Santa Cruz!!