Mon-Fri: 8:00AM-5:30PM
1010 17th Ave.,
Your Mercedes Benz comes equipped with cutting-edge technology that sets it above the rest. One of its coveted features is its innovative AirMatic System. The AirMatic System allows each wheel to automatically adapt to the road you are driving on. You can tailor your suspension perfectly to the mode you would like to drive in, comfort or sport, and the system adjusts at your command, keeping your ride smooth and stable.
This system allows your Mercedes to absorb shock on bumpy roads and deliver a steady and comfortable ride to you every time. Like any technology, it may eventually develop issues due to normal wear and tear. If this is the case, it is imperative that you bring your Mercedes to a specialist as soon as you can. Below are some ways to identify AirMatic System failure that can alert you to possible problems and keep your Mercedes performing for years to come.
How to Spot AirMatic System Failure
There are multiple reasons why the AirMatic System in your Mercedes might fail. Some common causes are blown fuses, leakage in an air strut, and failure in the air compressor.
An early warning sign of AirMatic System failure is a change in the way your Mercedes is sitting. A leakage in an air strut can cause the vehicle to begin to sag on the side with the leak. If the air compressor fails, your Mercedes may lower to the ground and be unable to rise back up.
You may also notice an unexpected noise and a sudden feeling that there is a large load in your vehicle. This is also indicative of air compressor failure. A blown fuse or an air strut failure can both result in a ride that feels bumpier than it should, and you may find it harder to steer.
Your Mercedes is also likely to alert you when your AirMatic System starts to fail. A warning light stating “Air Suspension Failure” should pop up on your dash. This serves as a general advisory that you should bring your Mercedes into the shop to have the system looked at. The car will still be drivable, but you should take it to a specialist as soon as you can to diagnose the issue and avoid further problems.
If you continue to drive long enough without going into the shop, a red light will turn on with a more serious warning: “Stop Vehicle Too Low”. At this point, your Mercedes will likely no longer be drivable, as the air suspension may have collapsed entirely. Luckily, this can usually be avoided if you take your Mercedes in at the first sign of trouble.
Why it’s Important to Act Quickly
If the AirMatic System in your Mercedes fails, you should bring it into a specialist right away. If you allow the problem to persist for too long, the car may no longer be drivable and will need to be towed.
The AirMatic System ensures that your wheels stay in contact with the ground. It is an essential system for keeping you safe on the road. If your suspension has failed, your vehicle will no longer handle properly, and you may find it harder to stay in control when steering around curves, navigating bumpy roads, or traveling at high speeds. To make sure you’re staying safe, bring your Mercedes into a trusted shop that can diagnose your issue right away.
How Hayes can Help
At Hayes European, our 
specialists are committed to providing you with the best service and value available. Located in Santa Cruz, California, we have served the Central Coast since 1995 and provided top-notch care for customers in Santa Cruz, Aptos, Soquel, and Capitola.
To us, it’s all about the little things. We understand that your Mercedes has unique needs and requires meticulous care from experts with years of experience. We customize our maintenance plans to make sure that your vehicle gets everything it needs.
Hayes can identify the exact cause of your AirMatic System failure and make sure that the issue is addressed in its entirety. We offer fast and friendly service that our customers can count on. Give us a call or stop by today to see what makes us the #1 Mercedes repair, service, and maintenance facility in Santa Cruz.
* Mercedes-Benz E-class image credit goes to: y_carfan.